The Fine Print, Made Simple - Because Transparency Builds Trust
Great relationships are built on clear expectations.
We know legal documents aren't exactly bedtime reading, but these terms protect both of us and ensure you have the best possible experience with True Organics London. We've written them in plain English because you deserve to understand exactly what you're agreeing to.
The Essentials:
Your Orders, Our Commitment
When you place an order, you’re making an offer to purchase. We’ll confirm acceptance via email, and that’s when your contract begins. All prices include VAT where applicable.
Payment Made Simple
We accept all major credit cards and PayPal. Your payment is securely processed by Stripe – we never store your card details.
Website Use Guidelines
Our website is for your personal use. Please don’t copy our content, disrupt our services, or use our platform for anything illegal.
When Things Go Wrong
We’re human, and sometimes mistakes happen. When they do, we’ll fix them quickly and fairly. Any disputes will be resolved under English law.
Changes to These Terms
If we need to update these terms, we’ll email you 30 days before changes take effect. Your continued use means you accept the updates.
Our legal team spent months crafting these terms, but here’s the simple version: treat us fairly, and we’ll move heaven and earth to treat you better.
